Privacy Policy

Effective Date: August 21, 2025 | Last Updated: --/--/----

Patchwork StreetBridge ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, retain, and safeguard the information you provide when engaging with our services — including scheduling donation pickups.

1. Information We Collect

We only collect information necessary to schedule and facilitate donation pickups. This includes:

  • Full name
  • Contact details (email, phone, address)
  • Donation item details
  • Pickup timing preferences

2. How We Use Your Information

Your information is used solely for coordinating donation pickups and related nonprofit services, including:

  • Scheduling and confirming your donation pickup
  • Estimating transportation and space requirements
  • Contacting you with updates or questions
  • Recording your donation for our 501(c)(3) records

3. Data Retention

Most data is used only for the specific pickup occasion and will be securely removed from our systems within 30 days after completion.

However, some minimal information (e.g., donation type, pickup zip code, donor contact) may be retained to meet legal and IRS reporting requirements associated with our 501(c)(3) status.

4. Your Rights

You have the right to:

  • Request access to your data
  • Request corrections or deletion
  • Withdraw consent prior to pickup

To exercise your rights, please contact us at the details below.

5. Data Security

We protect your information using secure form submission, data encryption where applicable, and access controls to ensure only authorized personnel can view your data.

6. Consent

By submitting your information via our pickup request form, you acknowledge and consent to the collection and limited use of your data as outlined in this policy.

7. Information Sharing

We do not sell or rent your personal information. We may share limited information only:

  • With service providers helping to fulfill your pickup
  • As required by law (e.g., IRS or legal proceedings)

8. Website Analytics

If you browse our website, we may use anonymized analytics tools to understand user behavior. No personal information is used for advertising or profiling.

9. Updates to This Policy

This policy may be updated from time to time. The most recent version will always be available on our website.

10. Contact Us

If you have any questions or concerns about your data or this policy, you may contact us:

Please contact us for additional questions or comments related to our privacy policy.